1. What is your warranty policy? a.) If you import goods from us, we will be full refunds protection if goods itself has quality problems.
b.) We can return your money if you are not satisfied with our product within 7 days after you get the goods, you only need take the freight.
c.) We promise to replace the goods freely if there are some problems within 6 months.
d.) We promise 2 years' warranty. First year, exchanging products for free and second year, maintenance free. You only need to do is pay the freight.
2. Should I pay the high taxes?
We can make a low-value invoice to help you clearing customs and avoid the high taxes.
3. Can I get some samples?
Yes, we offer sample for quality check, but we do not supply free sample.
4. What is the delivery time?
It usually takes 7-10 days, but the exact delivery time might be different for different quantity. Once we confirmed the all details of order, we will put all source into it.
5. What is your terms of payment?
For big order T/T 30% as deposit, and 70% before delivery, for small order pay by T/T. We'll show you the photos of the products and packages before you pay the balance.
6. How do you make our business long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers benefit;
B: We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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